When POP is encrypted, a normal setup of email boxes is impossible–Chronicle cannot pop a TLS or SSL enabled catchall box.

Instead, we leverage the use of a multiple-domain system in order to accomplish what we need.

Bypassing POP encryption

You must setup your addresses on your server to be compatible with Chronicle:

1. Follow the instructions available here to setup a new domain on Tierra.net–for instance, NewDomain.com.
2. In the people tab, add new addresses with your new domain to each user you have.
   
   • For instance, if Alice@YourDomain.com is your exchange address, add Alice@NewDomain.com as your Employee's emails.
3. Redirect each user mailbox to their corresponding email on the Chronicle domain.
   
   • For instance, setup Alice@YourDomain.com to forward to Alice@NewDomain.com.
4.  Setup a macro in each users outlook client to bcc their Chronicle domain address on outgoing messages.
5. Associate received email to the appropriate job.